Shipping policy

Shipping Policy

We currently ship within Canada.

Shipping cost
Standard shipping is free on Reset Eye orders within Canada.

Processing and delivery
Orders are typically processed before shipment and then delivered within an estimated 7–15 days. Delivery times are estimates and may vary due to carrier delays, weather, customs processing, high-volume periods, or other circumstances outside our control.

Tracking
Tracking information will be provided when available after your order has been processed and shipped.

Address accuracy
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible at reseteyeee@gmail.com. We cannot guarantee that address changes can be made after an order has entered processing.

Lost, delayed, or damaged shipments
If your order is significantly delayed, arrives damaged, or appears to be lost in transit, please contact us at reseteyeee@gmail.com with your order number so we can review the issue.

Delivery estimates
Estimated delivery dates are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.